Frequently Asked Questions

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What is the difference between the CWL and EWS Series of product?

The CWL and EWS Series of product both incorporate the highest quality in tanks, valves, carbon filtration media, engineering and workmanship. The only difference between the systems is that the EWS Series incorporates the ICN Conditioner(s) to physically condition water. This conditioning assists with problems associated with water hardness.

Throughout the country, water conditions are incredibly diverse. There are municipal or well water applications that do not require any treatment regarding water hardness. Therefore, the CWL Series offers filtration only for those areas with little or no water hardness issues. We are not looking to over-sell or provide product that is unnecessary for your application.

Click here to view the EWS Series of Whole Home Filtration & Conditioning.

Click here to view the CWL Series of Whole Home Filtration.

 

What contaminants will the CWL and EWS Series remove or reduce?

The highest quality of Granular Activated Carbon (GAC) is used in all CWL and EWS filtration due to its high removal capacities. Our carbon filtration is medical-grade quality with over 1200 iodine rating (the highest available). GAC filtration is for the general removal of chlorine, chloramine, gases, dyes, fuels, the man-made pollutant issues, and volatile organic contaminants. Filtration of these items compliment most municipal water for taste, odor, clarity and quality for oral intake, absorption and inhalation. Click to view a PDF file of our GAC Reference Chart and Removal Capabilities.

 

Where do I begin to learn about my well water?

For most of us you open your tap and you expect water and basic quality. Treated water that is monitored, tested and consistently delivered. However, for those on their own well, this may not always be the case. Well water is generally unmonitored, not treated and may have issues with delivery. Our Guide for the Private Well Owner (PDF) is a comprehensive look at your well, it's mechanics, and it's water quality.

 

Why do I need to test my well water?

To properly provide you the correct product for your application, one must know what problems we may be attempting to solve. A complete and independent well water test will provide us specific information to help you select the right product for you and your home. Click here for a complete list of what should be tested and if needed, a referral to labs. (PDF)

 

Where, how and what do I test my well water for?

This is simple. We recommend an independent and EPA Certified lab that provides you a easy to use test kit. This lab sends out the cooler to you, you take the sample according to the instructions and place everything back in the cooler. Included in the price is the overnight express back to the lab for proper preservation and testing. This test designed with EWS, Inc., provides a very complete picture of your well water in order to specify correct product. Click here for a complete list of what should be tested and if needed, a referral to labs. (PDF).

 

How do I determine my plumbing line size?

Not a problem. We have created an easy-to-follow PDF for determining your plumbing line size. Click here to view the PDF.

 

Who installs these systems?

Whole Home

Installation of these whole home, point-of-entry, appliances is no more difficult than installing a water heater. A typical installation should take a professional plumber between one and three hours to complete. Complete instructions come with every unit and are also available online.

Sink

Installation of these sink units is as easy as intalling a kitchen faucet. You or your professional plumber can install these units in about an hour.

Service Guides

These service guides come with each and every unit and give simple instructions for the proper set-up, installation and start-up of every system. For your convenience, product service guides have been added below.

Service Guide Drinking Water Filtration Systems
Service Guide Reverse Osmosis Systems
Service Guide Tanks: all CWL/EWS/Iron Removal
Service Guide Softeners/pH Decreasing/Ion-Exchange