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IN THIS DAY AND AGE OF NON-EXISTENT CUSTOMER SERVICE...EWS STANDS OUT...I CAN'T BEGIN TO TELL YOU HOW APPRECIATIVE I AM THAT I WAS FORTUNATE ENOUGH TO NOT ONLY PURCHASE A GREAT FILTER SYSTEM BUT ALSO TO PURCHASE IT FROM A COMPANY THAT MOST OBVIOUSLY CARES ABOUT KEEPING THEIR CUSTOMERS HAPPY! [YOUR] CUSTOMER SERVICE AND SUPPORT WAS THE BEST I HAVE EVER ENCOUNTERED.